All new users start with a 10-day free trial. To begin your trial, you’ll need to enter your credit card information via our payment provider, Stripe. We do not store or process your credit card or any other sensitive payment details - Stripe handles all of that securely on our behalf.
Once your trial ends, your selected plan (monthly or yearly) will be billed in advance, depending on the billing period you chose.
You have 15 days from your most recent payment to request a full refund, no questions asked.
After 15 days have passed, we can only refund the current month of service - yearly plans will not be refunded beyond that month.
If you upgrade your plan mid-cycle, you'll only be charged the price difference for the remaining time in that billing period.
Example: If you're on the Sarge plan ($18/month) and upgrade to Maverick ($30/month) on day 15, the difference is $12. Since half the month is already used, you'll only be charged $6. Starting next month, you’ll be billed $30/month.
If you violate our Terms of Service, your account will be terminated and you will not be eligible for a refund.